zc66 Privacy
Policy

zc66 collects personal information from Players and website visitors through several channels. We collect only what is genuinely necessary to operate a licensed, secure, and responsible gaming platform for Pakistani players.

1.1 Registration & Account Data

When you create a zc66 Player Account, we collect your full legal name, date of birth, residential address (including city — Karachi, Lahore, Islamabad, Faisalabad, or otherwise), email address, and mobile phone number. This information is required to create and maintain your account and to perform our Know Your Customer (KYC) obligations.

1.2 Identity Verification Documents

As part of our KYC process, we collect copies of government-issued identity documents such as your CNIC (Computerised National Identity Card), passport, or driving licence. We also collect proof of address documents and, where required, proof of payment method ownership (for example, a screenshot of your JazzCash or EasyPaisa account).

1.3 Financial & Transaction Data

We collect records of all deposits, withdrawals, and betting transactions conducted through your zc66 account. This includes PKR amounts, payment method references, timestamps, and transaction IDs. We do not store full bank card numbers — payment processing is handled by our certified payment partners under PCI-DSS standards.

1.4 Gameplay & Betting Activity

We collect data relating to your use of the zc66 platform, including bets placed on cricket markets (PSL, internationals), casino game sessions, slot game activity, live dealer participation, and any bonus or promotional interactions. This data helps us personalise your experience, manage your account limits, and monitor for responsible gaming indicators.

1.5 Technical & Device Data

We automatically collect certain technical information when you access zc66, including your IP address, browser type and version, operating system, device identifiers, time zone settings, and referring URLs. This information is used for platform security, fraud detection, and service improvement purposes.

1.6 Communications Data

When you contact our support team — whether by email, live chat, or any other channel — we retain records of those communications, including the content of your messages and any attachments you provide. This helps us maintain accurate records and improve service quality for all Pakistani players using the zc66 platform.

zc66 uses the personal data we collect for specific, legitimate purposes directly connected to operating a regulated online sports betting and casino platform. We do not sell your personal data to third parties for marketing purposes.

• Account Management: To create, maintain, and administer your zc66 Player Account, including processing your login credentials and account preferences.
• Identity & Age Verification: To confirm that you are at least 21 years of age and are who you say you are, in line with our licensing obligations and responsible gaming commitments.
• Payment Processing: To process your PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported payment channels.
• Legal & Regulatory Compliance: To meet our obligations under applicable anti-money laundering (AML) regulations, including filing suspicious activity reports where required.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, enforce the deposit and loss limits you have set, and action any self-exclusion or cooling-off requests promptly.
• Fraud Prevention & Platform Security: To detect and prevent fraudulent activity, multi-accounting, bonus abuse, and any other conduct prohibited under the zc66 Terms & Conditions.
• Customer Support: To respond to your queries, complaints, and disputes efficiently and to maintain accurate records of all support interactions.
• Platform Improvement: To analyse aggregate usage patterns — including which cricket markets and slot games are most popular among Pakistani players — in order to improve the zc66 platform.
• Promotional Communications: To send you relevant offers, PSL match day promotions, and bonus notifications by email or SMS — but only where you have given your consent to receive such communications, and always with a clear opt-out mechanism.

zc66 processes personal data only where a valid legal basis exists for doing so. Depending on the specific processing activity, we rely on one or more of the following legal grounds:

• Contractual Necessity: Processing that is necessary to perform the contract we have with you — i.e., operating your zc66 Player Account, processing bets and payments, and providing the gaming services you have registered to use.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML obligations, KYC requirements, and any reporting obligations under our international gaming licence.
• Legitimate Interests: Processing necessary for purposes that serve the legitimate interests of zc66, including platform security, fraud prevention, responsible gaming monitoring, and general business analytics — provided those interests are not overridden by your fundamental rights.
• Consent: For certain processing activities — specifically marketing and promotional communications and the use of non-essential cookies — we rely on your freely given, specific, and informed consent. You have the right to withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

zc66 uses cookies and similar tracking technologies (such as web beacons and local storage objects) on its platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and improve your overall experience on the zc66 platform.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These include session management cookies that keep you logged in to your zc66 account, security tokens that protect against cross-site request forgery, and load-balancing cookies. These cannot be disabled without significantly impairing platform functionality.
• Functional Cookies: These remember your preferences — such as your preferred language, odds format (decimal or fractional), and display settings — so you do not need to re-enter them on each visit.
• Analytics Cookies: We use privacy-respecting analytics tools to understand how players navigate the zc66 platform, which pages are most visited, and where technical issues arise. This data is aggregated and anonymised.
• Marketing Cookies: Only set with your explicit consent, these help us deliver relevant promotional content relating to zc66 cricket betting offers and casino promotions. You can opt out of marketing cookies at any time via the cookie preference centre accessible in the platform footer.

zc66 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the following limited and controlled circumstances:

• Payment Processors: We share necessary financial data with our payment partners — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — to process your PKR deposits and withdrawals. These providers are bound by strict data security obligations and process your data solely for the purposes of the payment transaction.
• KYC & Identity Verification Providers: We use certified third-party identity verification services to assist with the processing of your KYC documents. These providers process data strictly under our instruction and cannot use it for any other purpose.
• Casino Game Software Providers: To provide our library of slot and live casino games, certain anonymised session data is shared with our game software partners. No personally identifiable information beyond what is technically necessary for game session integrity is shared.
• Regulatory Authorities: Where required by law or by our international gaming licence conditions, zc66 may disclose your personal data to relevant regulatory or law enforcement authorities, including financial intelligence units in connection with AML obligations.
• Professional Advisers: zc66 may share data with its legal advisers, auditors, and compliance consultants on a strictly need-to-know basis, subject to professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of zc66's business or assets, Player data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

All third-party service providers who process personal data on behalf of zc66 are required to enter into data processing agreements obligating them to handle your data securely and in compliance with applicable data protection standards.

zc66 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised. Where anonymisation is not technically feasible, the data will be securely destroyed in accordance with industry-standard data disposal procedures.

As a zc66 Player, you have the following rights in relation to your personal data. We are committed to honouring these rights promptly and without unnecessary friction:

To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and provide a full response within 30 days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

zc66 takes the security of your personal data very seriously. We implement a comprehensive range of technical and organisational measures to protect your information from unauthorised access, loss, alteration, disclosure, or destruction. Our key security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the zc66 platform is encrypted using industry-standard 256-bit SSL/TLS protocols. Look for the padlock symbol in your browser address bar when using zc66.
• Data Encryption at Rest: Sensitive personal data — including identity documents and financial records — is encrypted in our databases using AES-256 encryption.
• Access Controls: Access to Player personal data within zc66 is restricted on a strict need-to-know basis. All staff who handle personal data are subject to confidentiality obligations and receive regular data protection training.
• Two-Factor Authentication: zc66 supports and encourages two-factor authentication (2FA) for all Player Accounts as an additional layer of protection against unauthorised account access.
• Penetration Testing & Security Audits: Our platform undergoes regular independent security audits and penetration testing by certified cybersecurity professionals to identify and remediate vulnerabilities.
• Fraud Detection Systems: Automated and manual fraud detection systems monitor Player Account activity around the clock to identify suspicious behaviour and protect the integrity of the zc66 platform.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, zc66 will notify you without undue delay and take all necessary steps to contain and remediate the breach. We will also report the breach to relevant supervisory authorities as required under applicable law.

The zc66 platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. Registration by minors is expressly prohibited, and zc66 employs age verification procedures as part of the account registration and KYC process to enforce this restriction.

If you believe that a minor has registered on the zc66 platform or that their personal data has been submitted without appropriate authority, please contact us immediately at [email protected]. Upon confirmation, we will permanently close the account, delete all associated personal data (subject to any mandatory legal retention obligations), and forfeit any associated balance in accordance with our Terms & Conditions.

zc66 is an internationally operated platform. Your personal data may be transferred to and processed in countries other than Pakistan, including the jurisdiction in which our gaming licence is held and the locations where our technology infrastructure and service providers are based.

Where personal data is transferred outside of Pakistan, zc66 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection principles. Such safeguards include:

• Data processing agreements with all third-party service providers incorporating internationally recognised standard contractual clauses
• Transfers only to countries or organisations that offer an adequate level of data protection as assessed by recognised international standards
• Ongoing due diligence on the data protection practices of all international service providers engaged by zc66

For further information about the international transfers we carry out and the specific safeguards applied, please contact us at [email protected].

zc66 reserves the right to update or amend this Privacy Policy from time to time. Changes may be made to reflect updates in applicable law, changes to our platform or services, new data processing activities, or improvements to our privacy practices.

Where a material change is made to this Policy, we will notify registered Players by email to the address on file and/or by displaying a prominent notice on the zc66 platform. The updated Policy will state its effective date clearly at the top of the document.

We encourage all zc66 Players — whether based in Karachi, Lahore, Islamabad, or anywhere else in Pakistan — to review this page periodically to stay informed about how we are protecting their data. Continued use of the zc66 platform following any update to this Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which zc66 processes your personal data, please do not hesitate to contact us. Our team is available around the clock to assist Pakistani players with data protection enquiries.

• General Privacy Enquiries: [email protected]
• Data Rights Requests: Email [email protected] with subject "Data Rights Request"
• Data Breach Reports: Email [email protected] with subject "Security Concern"
• Live Chat: Available 24/7 within your zc66 account dashboard

We aim to respond to all privacy-related enquiries within 5 business days. For formal data subject rights requests, we will provide a substantive response within 30 calendar days of receipt, extendable by a further 30 days in complex cases.